Return Policy

Our policy lasts 30 days. If 30 days have gone by since you have received your product, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Gift cards are additional non-returnable items.

To complete your return, we require a receipt or proof of purchase.
Send your returns to: (8397 S Willow Creek Dr. Sandy, UT. 84093)

Email us at:  (printfreshusa.service@gmail.com) for assistance on completing your return. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at printfreshusa.service@gmail.com

Exchanges: 
If you need to exchange an item for the same item, or a different item, send us an email at printfreshusa.service@gmail.com and send your item to: 8397 s Willow Creek Dr. Sandy, UT. 84093

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.